Terms and Conditions

Welcome to the Jay Eberly Ministries Bookstore Conditions of Use. These apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the conditions set out below. If you do not agree to be bound by these conditions you may not use or access this Website. Please read them carefully.

1. The price payable for the goods you order is as set out on our web site at the time you place your order.

2. On occasion, the prices payable of goods advertised on our web site may differ from those prices offered in other publications and we are under no obligation to honour any other published price if there is such a difference.

3. While we endeavor to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we will inform you within 7 business days of any delay in shipment or, at your request, refund your payment.

4. You may cancel your order within 7 days of us informing you of any delays. Such notice may be given by mailing, phone, or emailing to the number or address set out on the order form.

5. If you have notified us of a problem with the goods within 30 days of delivery, we will either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question.

6. For SOFFC-CR merchandise apparel and accessories, product Returns are only available for misprinted/damaged/defective items. Any claims must be submitted within (15) days after the product has been received. Since these products are special ordered with our logo on them, they can not be returned to our vendor due to incorrect sizing or change of mind. Replacement orders due to incorrect sizing will be charged a shipping fee. See Return Policy for more details. For questions or assistance regarding your product or order, please email merchandise@soffc.org.

Churches and ministries who place orders are offered a 40% discount on all items. (PLEASE NOTE: MINISTRY DISCOUNT DOES NOT APPLY TO CHURCH APPAREL AND ACCESSORIES.)

Please contact the Front Office at 319-366-2147 to place your order and receive the discount.